Shipping & Returns

Shipping Policy

All items both domestic and international* are posted:

With a fully trackable service.
With insurance covering 'loss and damage' to the full value of the item.
With the royal mail and or Parcel Force, (other couriers will be used internationally*).

*For items being shipped internationally please contact me for a specific quote.

Please note although rare, in instances when a parcel is lost or damaged there are minimum waiting periods (usually 30 days) in order to activate claims.

Returns Policy

Returns for electrical items are only accepted if:

The item is faulty.
The item is returned within 14 days of it being signed for.
The item is returned tracked and insured (postage recoverable).
The item is not damaged.

Upon which a replacement or repair or full refund including return postage will be made.

Returns and or refunds for non-electrical items are only accepted due to postage loss or damage.

Please note, although rare, in instances when this happens there are minimum waiting periods (usually 30 days) in order to activate claims.

Upon which a full refund or replacement or repair will be made.